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KlasNL is een verfrissende leergang voor anderstaligen die in een rustig tempo Nederlands willen leren naar B1.

In Diversity competence, interpersonal communication forms the point of departure: the meeting of people, not of cultures. From there onwards, the authors describe what diversity competence entails: which processes, challenges and skills are relevant in a ‘superdiverse’ world. The TOPOI model consequently offers an inclusive, communicative approach to analyze and address potential miscommunication.